Sample Policy: Cost, Timeline, and Deduction Rules
Sample fees vary by style type and process complexity:
| Sample Type | Fee | Notes |
|---|---|---|
| Existing style, existing color | $7–15 / piece | Uses existing molds. Lowest cost. |
| Existing style, new color (seamless) | $50–100 / color | Requires yarn and mold parameter adjustment |
| New custom design (seamless) | $80–120 / piece | Full development cycle, new mold |
| New custom design (sewn) | $50–80 / piece | Sewn construction has lower mold cost than seamless |
The price difference comes from mold investment. Existing styles use ready molds — lowest fees. New seamless custom designs require new molds — highest fees.
Sample Deduction Rules
Your sample fee is not a sunk cost — it is fully deductible from your bulk order.
Deduction conditions:
- The bulk order must reach the style’s MOQ, or a minimum of 200 pieces
- The fee is deducted from the final payment
- Orders below the threshold are not eligible for deduction
The principle: the sample fee covers development cost, but as long as you place a qualifying bulk order afterward, it costs you nothing extra.
Sample Timeline
Standard sampling: 7 days.
Timeline starts once sample requirements and technical details are confirmed. Factors that affect turnaround:
- Style complexity (new custom designs take longer)
- Need for specialty fabric or trims
- Current production scheduling
If revisions are needed after the first sample, the revision cycle adds additional time.
Free Revisions and Sample Discounts
Free revision: If the first sample doesn’t meet expectations, we offer 1 free revision. The revised sample also follows the 7-day sampling cycle.
Returning client discounts:
- Annual purchases over $500,000: Samples are free. Our system automatically recognizes qualification — no separate application needed
- Annual purchases over $300,000: Free samples available on request. Our system verifies historical purchase volume to confirm eligibility
How to Request a Sample
What we need: style description or reference images, target fabric and color, sizing requirements, and logo requirements (if applicable).
For a detailed preparation checklist, see What to Prepare Before Requesting a Sample.
Contact us with your requirements, and we’ll provide a sample fee quote and timeline.
FAQ
Can the sample fee be refunded?
It’s not a refund — it’s a deduction. The fee is fully credited toward your bulk order. If the deduction conditions are met, it’s not an extra expense.
What if I’m not satisfied with the sample?
We offer 1 free revision. Tell us what needs to change, and we’ll remake the sample at no extra charge.
What order quantity qualifies for the deduction?
The style’s MOQ, or a minimum of 200 pieces. Either condition works.
Does the sample fee include shipping?
Sample shipping terms depend on the agreement. Confirm at inquiry.
Need samples? Contact us, tell us your style requirements, and we’ll provide a sample quote and timeline.
