Shenzhen Nanbin Fashion Technology Co., Ltd. Terms of Service
Last Updated: March 16, 2026
Article 1: Scope of Application and Definitions
1.1 These Terms of Service (hereinafter referred to as “these Terms”) shall apply to all business relationships formed between Shenzhen Nanbin Fashion Technology Co., Ltd. (hereinafter referred to as “the Company,” “we,” or “the Supplier”) and you (hereinafter referred to as “the Customer,” “you,” or “the Purchaser”) regarding the Company’s manufactured shapewear products and related services.
1.2 For purposes of these Terms, “Products” means all shapewear products manufactured by the Company, including but not limited to full-body shapewear, targeted shapewear, contour underwear, waist cinchers, shaping pants, and other body contouring products. “Services” means all supporting services provided by the Company to customers, including product customization, manufacturing and processing, logistics transportation, and technical support.
1.3 By submitting orders or using the Company’s services through the Company’s official website, online store, offline showroom, or any other channel, the Customer acknowledges having read, understood, and fully agreed to be bound by these Terms. If the Customer does not agree to any provision of these Terms, please immediately cease using the Company’s services or placing orders.
Article 2: Product Information and Display
2.1 The Company is committed to providing customers with the highest quality product information display services. Product images, specifications, material descriptions, and other information displayed on the Company’s official website and various sales platforms are for reference only and do not constitute any guarantee or commitment regarding product quality, performance, or suitability. Due to differences in lighting conditions, screen displays, and product batches, actual products may have slight differences in color, size, and other aspects compared to the displayed information, which the Customer acknowledges and accepts.
2.2 The Company reserves the right to adjust product pricing, specifications, stock status, and sales policies at any time without prior notice. Product prices shall be based on the price displayed on the Company’s system at the time the Customer places the order. The Company will make every effort to ensure the accuracy and timeliness of product information but assumes no responsibility for any losses arising from information errors or omissions.
2.3 All Company products are manufactured and inspected in accordance with strict quality standards. We ensure that every product undergoes quality control before leaving the factory. However, given the special nature of shapewear products, it is recommended that customers obtain sample products for confirmation before bulk procurement. Mass production after sample confirmation will use the sample product as the acceptance standard.
Article 3: Orders and Contracts
3.1 Customers may submit purchase orders through various channels provided by the Company, including but not limited to online ordering, email confirmation, and written contracts. Once an order is submitted, it constitutes a legally binding purchase offer from the Customer to the Company.
3.2 The Company has the right to decide whether to accept any order based on factors such as production capacity, raw material supply, and customer credit status. Upon receiving a Customer’s order, the Company shall send an order confirmation notification to the Customer via email or system message. The order confirmation notification only indicates that the Company has received the Customer’s order and does not constitute acceptance of the order unless the Company explicitly states its acceptance.
3.3 The purchase contract between the parties shall be deemed established from the date the Company sends written order confirmation to the Customer or begins executing the order. The contract content includes these Terms, order confirmations, quotations, and related documents, all of which both parties shall strictly perform.
3.4 Once a Customer’s order is confirmed, any cancellation or modification must be submitted in writing before production begins and requires the Company’s written approval. For orders that have already started production or been completed, the Company has the right to refuse cancellation or modification requests and may require the Customer to pay the corresponding fees as agreed in the contract.
Article 4: Pricing and Payment
4.1 Product prices shall be based on the prices stated in the quotation or order confirmation issued by the Company. Unless otherwise agreed in writing by both parties, the validity period of a quotation or order confirmation is thirty (30) days from the date of quotation. Orders not confirmed after expiry will have the original quotation automatically invalidated, and the Company reserves the right to make price adjustments based on market conditions.
4.2 The Customer shall pay the purchase price in accordance with the payment method and deadline specified in the order confirmation or contract. Payment methods include bank transfer, letter of credit, Alipay, WeChat Pay, and other methods, with the specific method agreed upon between both parties at the time of order confirmation. For new customers or large orders, the Company has the right to require the Customer to prepay a certain percentage of the purchase price as a deposit.
4.3 For late payments, the Customer shall pay a late fee at a rate of 0.05% (five ten-thousandths) of the unpaid amount per day, starting from the date of default. If payment is overdue for more than thirty (30) days, the Company has the right to suspend or terminate order execution and claim compensation for all losses arising therefrom.
4.4 All quotations are exclusive of taxes. If invoices are required, the Customer shall specify the invoice type (ordinary VAT invoice or VAT special invoice) and provide complete billing information at the time of order confirmation. Taxes shall be charged separately in accordance with relevant national regulations.
Article 5: Production and Delivery
5.1 The production cycle commences from the date the Customer confirms the sample and pays the deposit. The standard production cycle for regular products is fifteen to twenty-five (15-25) working days after order confirmation, with the specific cycle determined based on factors such as order quantity, product complexity, and raw material inventory status. Production cycles for customized products or large-volume orders shall be separately negotiated between both parties.
5.2 The Customer shall promptly provide all necessary information, documents, and materials required after the contract is signed or order is confirmed, including but not limited to product design drawings, specification requirements, and trademark authorization documents. If the information provided by the Customer is incomplete or requires modification, the production cycle shall be extended accordingly.
5.3 The Company is responsible for product packaging to ensure products are not damaged during transportation. Packaging shall follow industry standards. If the Customer has special packaging requirements, such requirements shall be stated at the time of order confirmation and may incur additional charges. The Customer may designate a carrier or authorize the Company to arrange transportation, with shipping costs borne by the Customer.
5.4 Product risks shall transfer to the Customer when the products are delivered to the carrier. Product ownership shall remain with the Company until the Customer pays the full purchase price. If the Customer disposes of the products before full payment, the Company has the right to pursue related liabilities.
Article 6: Quality Assurance and Acceptance
6.1 The Company provides the following quality guarantees for its products: products conform to the specifications, materials, and craftsmanship agreed upon by both parties; products are free from major defects affecting normal use or safety; products comply with relevant requirements of the People’s Republic of China product quality laws and regulations.
6.2 The Customer shall conduct acceptance inspection within seven (7) working days of receiving the products. If any product quantity shortage, specification non-conformity, or obvious quality problems are found, the Company must be notified in writing within the above period with relevant evidence. The Company will take remedial measures such as replenishment, replacement, or refund based on the circumstances.
6.3 Product damage, deterioration, or loss caused by the Customer, as well as problems arising from the Customer’s modification, processing, or improper use of products, are not covered by this quality guarantee. The Company has the right to refuse products that have been worn by individuals or returned after the Customer has processed them.
6.4 For OEM/ODM customized products, since the products are manufactured according to the Customer’s specific requirements, the acceptance standard shall be based on the sample confirmed by both parties. Confirmation of the sample by the Customer signifies acceptance of all technical specifications and quality standards of the products. Reasonable variations between mass-produced products and samples (such as slight color variations due to fabric batch differences) do not constitute quality issues.
Article 7: Intellectual Property and Confidentiality
7.1 Unless otherwise agreed in writing by both parties, intellectual property rights such as product design drawings, manufacturing process technologies, patented technologies, and trade secrets owned by the Company shall remain the property of the Company. The Customer shall not use, reproduce, transfer, or authorize any third party to use the Company’s intellectual property rights without the Company’s written authorization.
7.2 Design drafts, trademarks, patterns, and other materials provided by the Customer to the Company shall remain the property of the Customer or the Customer has obtained lawful authorization for such materials. The Customer guarantees that the provided materials do not infringe upon any third party’s intellectual property rights and shall bear all legal responsibilities arising therefrom.
7.3 Both parties shall strictly maintain confidentiality regarding trade secrets, technical data, product information, market strategies, and other confidential information obtained from the other party during the course of cooperation. Such information shall not be disclosed to any third party or used for any purpose other than this cooperation project without the other party’s written consent. Confidentiality obligations shall remain effective after the termination of the cooperative relationship.
7.4 If the Customer needs to use the Company’s product photos, technical materials, etc., for their own marketing purposes, prior written consent from the Company must be obtained, and the source must be indicated when using such materials. The Company has the right to review whether the Customer’s usage method conforms to the Company’s brand image requirements.
Article 8: Limitation of Liability
8.1 Unless otherwise expressly provided in these Terms, the Company shall not bear any liability for indirect losses, loss of expected profits, goodwill losses, or other such damages arising from products or services. The Company’s maximum compensation amount shall not exceed the actual purchase price paid by the Customer for the related products or services.
8.2 Under no circumstances shall the Company be liable for delayed performance or non-performance due to force majeure, war, strikes, epidemics, government actions, exchange rate fluctuations, or other events not attributable to the Company. If the above events continue for more than sixty (60) days, either party has the right to terminate the contract without bearing liability for breach.
8.3 The Customer shall ensure that products comply with local laws and regulations in the country or region where they are sold or used, including product safety standards, labeling requirements, and import restrictions. All consequences arising from the Customer’s violation of local laws and regulations shall be borne by the Customer.
8.4 The Company shall not be liable for any problems arising from the Customer’s incorrect use, storage, or transportation of products, or failure to maintain products according to product instructions. Shapewear products should be used under correct usage methods and reasonable maintenance conditions. Use beyond the product’s designed purpose may result in product ineffectiveness or personal injury.
Article 9: Modification of Terms
9.1 The Company reserves the right to modify these Terms at any time. The modified terms shall become effective from the date of publication on the Company’s official website. The modified terms shall apply to new orders and contracts signed after the date of publication.
9.2 For orders and contracts already in effect, the terms at the time of signing shall continue to apply during the continued execution of the original order or contract. If the Customer continues to use the Company’s services or places new orders after modifications to the terms, it shall be deemed that the Customer has accepted the modified terms.
9.3 It is recommended that the Customer regularly check the latest version of these Terms to understand any changes that may affect their rights and interests. The Company will also notify customers of important term changes through appropriate channels.
Article 10: Dispute Resolution
10.1 The interpretation, execution, and dispute resolution of these Terms shall be governed by the laws of the People’s Republic of China.
10.2 Any disputes arising from these Terms or the cooperation between the parties shall first be resolved through friendly negotiations. Negotiations shall commence within thirty (30) days after the dispute arises. If negotiation fails, either party has the right to submit the dispute to the people’s court with jurisdiction over the Company’s location.
10.3 During the period of dispute resolution, except for the disputed matters, both parties shall continue to perform their obligations under these Terms. If any part of the contract is found to be partially invalid or voidable due to dispute, it shall not affect the validity of the remaining contract terms.
10.4 During complaint or dispute resolution, the Customer shall maintain a rational and honest attitude, truthfully state the facts, and provide necessary evidence. The Company likewise commits to handling various complaints and disputes in a fair and reasonable manner.
Article 11: Miscellaneous Provisions
11.1 These Terms constitute the complete agreement between both parties regarding product procurement and services and supersede any prior oral or written agreements reached between the parties regarding the same matters.
11.2 If any provision of these Terms is found to be invalid, illegal, or unenforceable, such provision shall be executed as closely as possible to its original intention within the limits permitted by law, and the remaining provisions shall remain fully effective.
11.3 The Company’s failure to exercise or delayed exercise of any rights under these Terms shall not constitute waiver of such rights. Waiver of any rights shall only be effective when the Company expressly states so in writing.
11.4 Without the Company’s written consent, the Customer shall not assign all or part of the rights and obligations under these Terms to any third party.
Article 12: Contact Information
If you have any questions regarding these Terms or need to contact us, please use the following methods:
Company Name: Shenzhen Nanbin Fashion Technology Co., Ltd.
Company Address: Floor 3, Building 4, Kangning Road No.4, Dongfeng Community, Songgang Street, Bao’an District, Shenzhen City, Guangdong Province, China
Telephone: +86 18689488578 / +86 13352976760
Email: abel@nanbinfashion.com
Business Hours: Monday to Friday 9:00-18:00 (Beijing Time, except public holidays)
We look forward to establishing a long-term and stable cooperative relationship with you to provide consumers with high-quality shapewear products.
Disclaimer: The final interpretation rights of these Terms of Service belong to Shenzhen Nanbin Fashion Technology Co., Ltd.
