Product Warranty

All our products come with a comprehensive warranty that covers manufacturing defects and quality issues. We stand behind the quality of our products and will replace or refund any items that do not meet our quality standards.

• Quality guarantee on all products
• Defect replacement within warranty period
• Full refund for non-conforming products
• Fast response and resolution

Returns and Exchanges

We understand that sometimes products may not meet your expectations. Our flexible return and exchange policy ensures you can shop with confidence.

• 30-day return policy for defective items
• Exchange for different sizes or styles
• Full refund for quality issues
• Simple return process

Quality Issue Resolution

If you encounter any quality issues with our products, we take immediate action to resolve them:

1. Report the Issue – Contact us with photos and details of the problem
2. Quick Assessment – Our quality team reviews the issue within 24 hours
3. Solution – We provide replacement, refund, or repair as appropriate
4. Follow-up – We ensure you are satisfied with the resolution

Technical Support

Our technical support team provides guidance on:

• Product specifications and features
• Size and fit recommendations
• Care and maintenance instructions
• Customization options
• Production and manufacturing questions

Ongoing Support

Our relationship doesn’t end after delivery. We provide continuous support for:

• Reorders and repeat orders
• Product modifications and improvements
• Market trend updates
• New product development
• Business growth support

Contact Our Support Team

For any after-sales inquiries, please contact us:

• Email: abel@nanbinfashion.com
• Phone: +86 18689488578
• Response Time: Within 24 hours