{"id":15568,"date":"2026-05-11T11:26:32","date_gmt":"2026-05-11T11:26:32","guid":{"rendered":"https:\/\/www.shaperfactory.com\/?post_type=shaper_docs&#038;p=15568"},"modified":"2026-05-11T11:26:33","modified_gmt":"2026-05-11T11:26:33","slug":"como-acompanhar-a-sua-encomenda-apos-a-producao","status":"publish","type":"shaper_docs","link":"https:\/\/www.shaperfactory.com\/pt\/shaper-docs\/how-to-track-your-order-after-production","title":{"rendered":"Como acompanhar a sua encomenda ap\u00f3s a produ\u00e7\u00e3o"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Assim que a sua encomenda concluir a produ\u00e7\u00e3o e passar na inspe\u00e7\u00e3o final, passa para a fase de envio. Este artigo explica quais as informa\u00e7\u00f5es de rastreio que disponibilizamos, como utiliz\u00e1-las e o que acontece entre a partida e a entrega.<\/p>\n\n\n\n<h2 id=\"h-what-tracking-information-we-provide-after-shipment\" class=\"wp-block-heading\">Que informa\u00e7\u00f5es de acompanhamento disponibilizamos ap\u00f3s o envio<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para cada encomenda, fornecemos os dados de acompanhamento no prazo de um dia \u00fatil ap\u00f3s a partida. O formato depende do m\u00e9todo de envio:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Transporte mar\u00edtimo (FCL ou LCL):<\/strong> N\u00famero do conhecimento de embarque e nome do navio<\/li>\n\n\n\n<li><strong>Transporte a\u00e9reo:<\/strong> N\u00famero da carta de porte a\u00e9reo<\/li>\n\n\n\n<li><strong>Servi\u00e7o de correio expresso:<\/strong> Link de acompanhamento da encomenda com atualiza\u00e7\u00f5es em tempo real<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Em todos os casos, as informa\u00e7\u00f5es de acompanhamento s\u00e3o-lhe enviadas por e-mail, juntamente com os documentos de envio.<\/p>\n\n\n\n<h2 id=\"h-tracking-for-sea-freight-fcl-and-lcl\" class=\"wp-block-heading\">Rastreio de carga mar\u00edtima (FCL e LCL)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">O acompanhamento do transporte mar\u00edtimo utiliza o Conhecimento de Embarque (B\/L) como documento de refer\u00eancia. Assim que o navio partir, enviar-lhe-emos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\u00famero do B\/L<\/li>\n\n\n\n<li>Nome do navio e n\u00famero da viagem<\/li>\n\n\n\n<li>Porto de embarque (Shenzhen) e porto de desembarque<\/li>\n\n\n\n<li>Hora prevista de partida (ETD) e hora prevista de chegada (ETA)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Pode acompanhar o navio utilizando o n\u00famero do conhecimento de embarque (B\/L) nos sites das transportadoras ou em plataformas de acompanhamento de terceiros. Os principais marcos incluem:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>A bordo<\/strong> \u2014 Contentor carregado no navio<\/li>\n\n\n\n<li><strong>ETD<\/strong> \u2014 Partida do navio do porto de Shenzhen<\/li>\n\n\n\n<li><strong>Transporte p\u00fablico<\/strong> \u2014 Embarca\u00e7\u00e3o em rota (a dura\u00e7\u00e3o depende do destino)<\/li>\n\n\n\n<li><strong>Hora prevista de chegada<\/strong> \u2014 Chegada prevista ao porto de destino<\/li>\n\n\n\n<li><strong>Aviso de chegada<\/strong> \u2014 O despachante aduaneiro recebe uma notifica\u00e7\u00e3o para dar in\u00edcio ao processo de desalfandegamento<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">No caso de envios de carga de contentor completo (FCL), o contentor inteiro \u00e9 seu e \u00e9 transportado como uma \u00fanica unidade. No caso de envios de carga fracionada (LCL), as suas mercadorias partilham espa\u00e7o com outras cargas \u2014 o acompanhamento segue o mesmo processo, mas a consolida\u00e7\u00e3o e a desconsolida\u00e7\u00e3o acrescentam etapas na origem e no destino.<\/p>\n\n\n\n<h2 id=\"h-tracking-for-air-freight\" class=\"wp-block-heading\">Rastreio de carga a\u00e9rea<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">O acompanhamento do transporte a\u00e9reo de mercadorias utiliza o n\u00famero da Carta de Transporte A\u00e9reo (AWB). A AWB \u00e9 emitida quando a carga parte, sendo normalmente expedida no prazo de 24 horas antes do voo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Enviamos-lhe o n\u00famero da AWB e o nome da transportadora. Pode introduzir o n\u00famero da AWB na p\u00e1gina de acompanhamento da companhia a\u00e9rea ou num site universal de acompanhamento de carga a\u00e9rea. As principais etapas s\u00e3o:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Falecido<\/strong> \u2014 O voo partiu de Shenzhen<\/li>\n\n\n\n<li><strong>Chegou<\/strong> \u2014 A carga chegou ao aeroporto de destino<\/li>\n\n\n\n<li><strong>Desembara\u00e7o aduaneiro<\/strong> \u2014 Em curso ou conclu\u00eddo<\/li>\n\n\n\n<li><strong>Entregue<\/strong> \u2014 Recolhido pelo seu agente de transporte ou entregue na sua morada<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">O transporte a\u00e9reo \u00e9 significativamente mais r\u00e1pido do que o transporte mar\u00edtimo, mas as atualiza\u00e7\u00f5es de localiza\u00e7\u00e3o limitam-se, em geral, a estes marcos importantes, em vez de um acompanhamento cont\u00ednuo do tipo GPS.<\/p>\n\n\n\n<h2 id=\"h-tracking-for-express-courier\" class=\"wp-block-heading\">Rastreio de envios Expresso (Correio)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">No caso das remessas por transportadora (DHL, FedEx, UPS), o processo de acompanhamento \u00e9 o mais simples. Enviamos-lhe um link direto de acompanhamento que mostra:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Localiza\u00e7\u00e3o atual da remessa<\/li>\n\n\n\n<li>Data prevista de entrega<\/li>\n\n\n\n<li>Hist\u00f3rico detalhado de digitaliza\u00e7\u00f5es (recolha, exporta\u00e7\u00e3o, digitaliza\u00e7\u00e3o de importa\u00e7\u00e3o, em entrega, entregue)<\/li>\n\n\n\n<li>Confirma\u00e7\u00e3o de assinatura no momento da entrega<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Atualiza\u00e7\u00f5es do acompanhamento da encomenda em tempo quase real. Se precisar de um comprovativo de entrega, a transportadora fornece um registo de entrega assinado, que podemos enviar-lhe.<\/p>\n\n\n\n<h2 id=\"h-what-we-do-after-shipment\" class=\"wp-block-heading\">O que fazemos ap\u00f3s o envio<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">O nosso papel n\u00e3o termina no momento da expedi\u00e7\u00e3o. Depois de a sua encomenda ser enviada, n\u00f3s:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Enviar documentos de envio<\/strong> \u2014 Fatura comercial, lista de embalagem e conhecimento de embarque ou guia a\u00e9rea no prazo de 1 dia \u00fatil<\/li>\n\n\n\n<li><strong>Acompanhar as horas previstas de chegada<\/strong> \u2014 Acompanhar a data prevista de chegada e notific\u00e1-lo de quaisquer altera\u00e7\u00f5es<\/li>\n\n\n\n<li><strong>Lembrete antes da chegada<\/strong> \u2014 Especialmente no caso do transporte mar\u00edtimo, avisamos da chegada iminente para que o seu despachante aduaneiro possa preparar-se<\/li>\n\n\n\n<li><strong>Ajudar a resolver exce\u00e7\u00f5es<\/strong> \u2014 Se a transportadora comunicar um atraso, danos ou um problema com a documenta\u00e7\u00e3o, coordenamos com o agente de carga em seu nome<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">No caso das remessas DDP, tamb\u00e9m tratamos do desembara\u00e7o aduaneiro no destino e dos preparativos para a entrega na \u00faltima milha. No caso das remessas FOB e EXW, entregamos a carga ao seu transit\u00e1rio designado ap\u00f3s a partida.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para obter uma vis\u00e3o geral do funcionamento de cada condi\u00e7\u00e3o de envio, consulte <a href=\"https:\/\/www.shaperfactory.com\/pt\/documentacao-do-shaper\/opcoes-de-envio-da-nanbin\" target=\"_blank\" rel=\"noopener\">Op\u00e7\u00f5es de envio da Nanbin: EXW, FOB e DDP explicadas<\/a>.<\/p>\n\n\n\n<h2 id=\"h-how-we-handle-shipment-delays\" class=\"wp-block-heading\">Como lidamos com atrasos nas entregas<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Podem ocorrer atrasos no transporte internacional \u2014 congestionamento portu\u00e1rio, condi\u00e7\u00f5es meteorol\u00f3gicas, reten\u00e7\u00f5es alfandeg\u00e1rias. Quando isso acontece, eis como reagimos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Atrasos no transporte mar\u00edtimo para al\u00e9m da hora prevista de chegada (ETA)<\/strong> \u2014 Entramos em contacto com a transportadora ou com o nosso agente de transporte para obter um hor\u00e1rio atualizado e informamo-lo<\/li>\n\n\n\n<li><strong>Atrasos na entrega por parte da empresa de entregas para al\u00e9m do prazo estimado<\/strong> \u2014 Prestamos assist\u00eancia na apresenta\u00e7\u00e3o de um pedido de localiza\u00e7\u00e3o junto da empresa de entregas e acompanhamos o processo at\u00e9 \u00e0 resolu\u00e7\u00e3o<\/li>\n\n\n\n<li><strong>Reten\u00e7\u00f5es aduaneiras<\/strong> \u2014 No caso de remessas DDP, tratamos diretamente das formalidades aduaneiras. No caso de remessas FOB\/EXW, prestamos apoio na prepara\u00e7\u00e3o da documenta\u00e7\u00e3o ao seu despachante, conforme necess\u00e1rio<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Na maioria dos casos, os atrasos s\u00e3o de natureza administrativa (retens\u00e3o de documenta\u00e7\u00e3o, consultas alfandeg\u00e1rias) e s\u00e3o resolvidos no espa\u00e7o de alguns dias. Se um atraso afetar o seu planeamento de stock, colaboramos consigo para ajustar os prazos da sua pr\u00f3xima encomenda.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">Tem alguma remessa em tr\u00e2nsito? <a href=\"https:\/\/www.shaperfactory.com\/pt\/contacto\" target=\"_blank\" rel=\"noopener\">Contacte-nos<\/a> Indique o n\u00famero da sua encomenda e iremos verificar o estado mais recente para si.<\/p>\n<\/blockquote>","protected":false},"excerpt":{"rendered":"<p>Once your order finishes production and passes final inspection, it moves to the shipping stage. This article explains what tracking information we provide, how to use it, and what happens between departure and delivery. What Tracking Information We Provide After Shipment For every order, we provide tracking details within one business day of departure. The [&hellip;]<\/p>\n","protected":false},"featured_media":0,"menu_order":0,"template":"","doc_category":[141155],"class_list":["post-15568","shaper_docs","type-shaper_docs","status-publish","hentry","doc_category-shipping-logistics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.1 (Yoast SEO v28.2) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Track Your Order After Production<\/title>\n<meta name=\"description\" content=\"Learn what tracking information Nanbin provides after your order ships, how to access it, and what to expect during transit.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shaperfactory.com\/pt\/documentacao-do-shaper\/como-acompanhar-a-sua-encomenda-apos-a-producao\" \/>\n<meta property=\"og:locale\" content=\"pt_PT\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Track Your Order After Production\" \/>\n<meta property=\"og:description\" content=\"Learn what tracking information Nanbin provides after your order ships, how to access it, and what to expect during transit.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.shaperfactory.com\/pt\/documentacao-do-shaper\/como-acompanhar-a-sua-encomenda-apos-a-producao\" \/>\n<meta property=\"og:site_name\" content=\"Nanbin Shapewear Manufacturer\" \/>\n<meta property=\"article:modified_time\" content=\"2026-05-11T11:26:33+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/shaper-docs\\\/how-to-track-your-order-after-production\",\"url\":\"https:\\\/\\\/www.shaperfactory.com\\\/shaper-docs\\\/how-to-track-your-order-after-production\",\"name\":\"How to Track Your Order After Production\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/#website\"},\"datePublished\":\"2026-05-11T11:26:32+00:00\",\"dateModified\":\"2026-05-11T11:26:33+00:00\",\"description\":\"Learn what tracking information Nanbin provides after your order ships, how to access it, and what to expect during transit.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/shaper-docs\\\/how-to-track-your-order-after-production#breadcrumb\"},\"inLanguage\":\"pt-PT\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.shaperfactory.com\\\/shaper-docs\\\/how-to-track-your-order-after-production\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/shaper-docs\\\/how-to-track-your-order-after-production#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u9996\u9875\",\"item\":\"https:\\\/\\\/www.shaperfactory.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Docs\",\"item\":\"https:\\\/\\\/www.shaperfactory.com\\\/shaper-docs\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"How to Track Your Order After Production\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/#website\",\"url\":\"https:\\\/\\\/www.shaperfactory.com\\\/\",\"name\":\"Nanbin Fashion Shapewear manufacturer\",\"description\":\"Nanbin is a certified OEM bodysuit &amp; shapewear manufacturer .\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/#organization\"},\"alternateName\":\"Shapewear manufacturer\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.shaperfactory.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"pt-PT\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/#organization\",\"name\":\"Nanbin Fashion Shapewear Factory\",\"url\":\"https:\\\/\\\/www.shaperfactory.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"pt-PT\",\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.shaperfactory.com\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/nanbin-shapewear-factory-logo.png\",\"contentUrl\":\"https:\\\/\\\/www.shaperfactory.com\\\/wp-content\\\/uploads\\\/2026\\\/08\\\/nanbin-shapewear-factory-logo.png\",\"width\":220,\"height\":86,\"caption\":\"Nanbin Fashion Shapewear Factory\"},\"image\":{\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Como acompanhar a sua encomenda ap\u00f3s a produ\u00e7\u00e3o","description":"Saiba quais s\u00e3o as informa\u00e7\u00f5es de acompanhamento que a Nanbin disponibiliza ap\u00f3s o envio da sua encomenda, como aceder a essas informa\u00e7\u00f5es e o que esperar durante o transporte.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.shaperfactory.com\/pt\/documentacao-do-shaper\/como-acompanhar-a-sua-encomenda-apos-a-producao","og_locale":"pt_PT","og_type":"article","og_title":"How to Track Your Order After Production","og_description":"Learn what tracking information Nanbin provides after your order ships, how to access it, and what to expect during transit.","og_url":"https:\/\/www.shaperfactory.com\/pt\/documentacao-do-shaper\/como-acompanhar-a-sua-encomenda-apos-a-producao","og_site_name":"Nanbin Shapewear Manufacturer","article_modified_time":"2026-05-11T11:26:33+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/www.shaperfactory.com\/shaper-docs\/how-to-track-your-order-after-production","url":"https:\/\/www.shaperfactory.com\/shaper-docs\/how-to-track-your-order-after-production","name":"Como acompanhar a sua encomenda ap\u00f3s a produ\u00e7\u00e3o","isPartOf":{"@id":"https:\/\/www.shaperfactory.com\/#website"},"datePublished":"2026-05-11T11:26:32+00:00","dateModified":"2026-05-11T11:26:33+00:00","description":"Saiba quais s\u00e3o as informa\u00e7\u00f5es de acompanhamento que a Nanbin disponibiliza ap\u00f3s o envio da sua encomenda, como aceder a essas informa\u00e7\u00f5es e o que esperar durante o transporte.","breadcrumb":{"@id":"https:\/\/www.shaperfactory.com\/shaper-docs\/how-to-track-your-order-after-production#breadcrumb"},"inLanguage":"pt-PT","potentialAction":[{"@type":"ReadAction","target":["https:\/\/www.shaperfactory.com\/shaper-docs\/how-to-track-your-order-after-production"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/www.shaperfactory.com\/shaper-docs\/how-to-track-your-order-after-production#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"\u9996\u9875","item":"https:\/\/www.shaperfactory.com\/"},{"@type":"ListItem","position":2,"name":"Docs","item":"https:\/\/www.shaperfactory.com\/shaper-docs"},{"@type":"ListItem","position":3,"name":"How to Track Your Order After Production"}]},{"@type":"WebSite","@id":"https:\/\/www.shaperfactory.com\/#website","url":"https:\/\/www.shaperfactory.com\/","name":"Fabricante de roupa modeladora Nanbin Fashion","description":"A Nanbin \u00e9 um fabricante certificado de fatos de banho e roupa modeladora para o mercado OEM. .","publisher":{"@id":"https:\/\/www.shaperfactory.com\/#organization"},"alternateName":"Shapewear manufacturer","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/www.shaperfactory.com\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"pt-PT"},{"@type":"Organization","@id":"https:\/\/www.shaperfactory.com\/#organization","name":"F\u00e1brica de Roupa Modeladora Nanbin Fashion","url":"https:\/\/www.shaperfactory.com\/","logo":{"@type":"ImageObject","inLanguage":"pt-PT","@id":"https:\/\/www.shaperfactory.com\/#\/schema\/logo\/image\/","url":"https:\/\/www.shaperfactory.com\/wp-content\/uploads\/2026\/08\/nanbin-shapewear-factory-logo.png","contentUrl":"https:\/\/www.shaperfactory.com\/wp-content\/uploads\/2026\/08\/nanbin-shapewear-factory-logo.png","width":220,"height":86,"caption":"Nanbin Fashion Shapewear Factory"},"image":{"@id":"https:\/\/www.shaperfactory.com\/#\/schema\/logo\/image\/"}}]}},"_links":{"self":[{"href":"https:\/\/www.shaperfactory.com\/pt\/wp-json\/wp\/v2\/shaper_docs\/15568","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.shaperfactory.com\/pt\/wp-json\/wp\/v2\/shaper_docs"}],"about":[{"href":"https:\/\/www.shaperfactory.com\/pt\/wp-json\/wp\/v2\/types\/shaper_docs"}],"wp:attachment":[{"href":"https:\/\/www.shaperfactory.com\/pt\/wp-json\/wp\/v2\/media?parent=15568"}],"wp:term":[{"taxonomy":"doc_category","embeddable":true,"href":"https:\/\/www.shaperfactory.com\/pt\/wp-json\/wp\/v2\/doc_category?post=15568"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}