{"id":3399,"date":"2025-12-24T02:03:51","date_gmt":"2025-12-24T02:03:51","guid":{"rendered":"http:\/\/47.89.153.88\/support\/"},"modified":"2026-06-12T07:55:40","modified_gmt":"2026-06-12T07:55:40","slug":"ressources","status":"publish","type":"page","link":"https:\/\/www.shaperfactory.com\/fr\/resources","title":{"rendered":"Blog et guides"},"content":{"rendered":"<div class=\"support-page-content\">\n<h2>Customer Support<\/h2>\n<div class=\"support-section\">\n<h3>Service apr\u00e8s-vente<\/h3>\n<p>We are committed to providing excellent after-sales support to ensure your complete satisfaction. Our dedicated support team is here to help you with any questions or concerns.<\/p>\n<ul>\n<li>Product warranty and returns<\/li>\n<li>Quality issue resolution<\/li>\n<li>Replacement and refund policies<\/li>\n<li>Technical support and guidance<\/li>\n<\/ul><\/div>\n<div class=\"support-section\">\n<h3>Cooperation Process<\/h3>\n<p>Our streamlined cooperation process ensures smooth communication and efficient project execution:<\/p>\n<ol>\n<li><strong>Inquiry &amp; Consultation<\/strong> &#8211; Contact us with your requirements<\/li>\n<li><strong>Quotation &amp; Negotiation<\/strong> &#8211; Receive detailed quotes and discuss terms<\/li>\n<li><strong>Sample Development<\/strong> &#8211; Review and approve product samples<\/li>\n<li><strong>Production<\/strong> &#8211; Mass production with quality control<\/li>\n<li><strong>Delivery &amp; Support<\/strong> &#8211; Timely delivery and ongoing support<\/li>\n<\/ol><\/div>\n<div class=\"support-section\">\n<h3>Foire aux questions<\/h3>\n<div class=\"faq-item\">\n<h4>What is the minimum order quantity (MOQ)?<\/h4>\n<p>Our MOQ is 300 pcs per style\/colorway for cut &amp; sew, and 1,000 pcs per style\/colorway for seamless circular knit.<\/p>\n<p><\/p><\/div>\n<div class=\"faq-item\">\n<h4>What is the typical lead time?<\/h4>\n<p>Le d\u00e9lai de production standard est de 15 \u00e0 25 jours \u00e0 compter de la validation de l'\u00e9chantillon et de la confirmation du paiement.<\/p>\n<p><\/p><\/div>\n<div class=\"faq-item\">\n<h4>Do you offer custom designs?<\/h4>\n<p>Yes, we offer both OEM and ODM services for custom designs. Contact us to discuss your specific requirements.<\/p>\n<p><\/p><\/div>\n<div class=\"faq-item\">\n<h4>Quels modes de paiement acceptez-vous ?<\/h4>\n<p>We accept T\/T (Bank Transfer), L\/C (Letter of Credit), and other secure payment methods. Payment terms can be discussed based on order volume.<\/p>\n<p><\/p><\/div>\n<div class=\"faq-item\">\n<h4>Do you provide samples?<\/h4>\n<p>Yes, we provide samples for approval. Sample time is typically 5-7 days, and sample fees are usually refundable with bulk orders.<\/p>\n<p><\/p><\/div>\n<p><\/p><\/div>\n<div class=\"support-section\">\n<h3>Contacter le service d'assistance<\/h3>\n<p>Need help? Our support team is ready to assist you:<\/p>\n<ul>\n<li><strong>E-mail :<\/strong> <a href=\"mailto:allen@nanbinfashion.com\">allen@nanbinfashion.com<\/a><\/li>\n<li><strong>T\u00e9l\u00e9phone :<\/strong> +86 13360500521<\/li>\n<li><strong>Adresse :<\/strong> 3e \u00e9tage, b\u00e2timent 4, parc industriel d'Okangde, quartier de Dongfeng, rue Songgang, ville de Shenzhen, province du Guangdong, Chine<\/li>\n<\/ul><\/div>\n<div class=\"support-cta\">\n<h3>Have More Questions?<\/h3>\n<p>Don&#8217;t hesitate to reach out to us. We&#8217;re here to help you succeed!<\/p>\n<p><a href=\"\/fr\/contact-us\" class=\"button\">Nous contacter<\/a><\/p>\n<p><\/p><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Customer Support After Sales Service We are committed to providing excellent after-sales support to ensure your complete satisfaction. Our dedicated support team is here to help you with any questions or concerns. Product warranty and returns Quality issue resolution Replacement and refund policies Technical support and guidance Cooperation Process Our streamlined cooperation process ensures smooth [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-blog.php","meta":{"footnotes":""},"class_list":["post-3399","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.8 (Yoast SEO v27.9) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Blog &amp;\u00a0Guides<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shaperfactory.com\/fr\/ressources\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Blog &amp;\u00a0Guides\" \/>\n<meta property=\"og:description\" content=\"Customer Support After Sales Service We are committed to providing excellent after-sales support to ensure your complete satisfaction. 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Product warranty and returns Quality issue resolution Replacement and refund policies Technical support and guidance Cooperation Process Our streamlined cooperation process ensures smooth [&hellip;]\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.shaperfactory.com\/fr\/ressources\" \/>\n<meta property=\"og:site_name\" content=\"Nanbin Shapewear Manufacturer\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-12T07:55:40+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Dur\u00e9e de lecture estim\u00e9e\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/resources\",\"url\":\"https:\\\/\\\/www.shaperfactory.com\\\/resources\",\"name\":\"Blog &amp;\u00a0Guides\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/#website\"},\"datePublished\":\"2025-12-24T02:03:51+00:00\",\"dateModified\":\"2026-06-12T07:55:40+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/resources#breadcrumb\"},\"inLanguage\":\"fr-FR\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/www.shaperfactory.com\\\/resources\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/resources#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"\u9996\u9875\",\"item\":\"https:\\\/\\\/www.shaperfactory.com\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Blog &amp;\u00a0Guides\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/#website\",\"url\":\"https:\\\/\\\/www.shaperfactory.com\\\/\",\"name\":\"Nanbin Fashion Shapewear manufacturer\",\"description\":\"Nanbin is a certified OEM bodysuit &amp; shapewear manufacturer .\",\"publisher\":{\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/#organization\"},\"alternateName\":\"Shapewear manufacturer\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/www.shaperfactory.com\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"fr-FR\"},{\"@type\":\"Organization\",\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/#organization\",\"name\":\"Nanbin Fashion Shapewear Factory\",\"url\":\"https:\\\/\\\/www.shaperfactory.com\\\/\",\"logo\":{\"@type\":\"ImageObject\",\"inLanguage\":\"fr-FR\",\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/#\\\/schema\\\/logo\\\/image\\\/\",\"url\":\"https:\\\/\\\/www.shaperfactory.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/cropped-Nanbin_shapewear_manufacturer.png\",\"contentUrl\":\"https:\\\/\\\/www.shaperfactory.com\\\/wp-content\\\/uploads\\\/2026\\\/01\\\/cropped-Nanbin_shapewear_manufacturer.png\",\"width\":216,\"height\":86,\"caption\":\"Nanbin Fashion Shapewear Factory\"},\"image\":{\"@id\":\"https:\\\/\\\/www.shaperfactory.com\\\/#\\\/schema\\\/logo\\\/image\\\/\"}}]}<\/script>\n<!-- \/ Yoast SEO Premium plugin. -->","yoast_head_json":{"title":"Blog et guides","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/www.shaperfactory.com\/fr\/ressources","og_locale":"fr_FR","og_type":"article","og_title":"Blog &amp;\u00a0Guides","og_description":"Customer Support After Sales Service We are committed to providing excellent after-sales support to ensure your complete satisfaction. 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