{"id":15568,"date":"2026-05-11T11:26:32","date_gmt":"2026-05-11T11:26:32","guid":{"rendered":"https:\/\/www.shaperfactory.com\/?post_type=shaper_docs&#038;p=15568"},"modified":"2026-05-11T11:26:33","modified_gmt":"2026-05-11T11:26:33","slug":"como-realizar-el-seguimiento-de-tu-pedido-tras-la-fabricacion","status":"publish","type":"shaper_docs","link":"https:\/\/www.shaperfactory.com\/es\/shaper-docs\/how-to-track-your-order-after-production","title":{"rendered":"C\u00f3mo realizar el seguimiento de tu pedido tras la fabricaci\u00f3n"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Una vez que tu pedido ha finalizado su proceso de fabricaci\u00f3n y ha superado la inspecci\u00f3n final, pasa a la fase de env\u00edo. En este art\u00edculo se explica qu\u00e9 informaci\u00f3n de seguimiento proporcionamos, c\u00f3mo utilizarla y qu\u00e9 ocurre entre la salida y la entrega.<\/p>\n\n\n\n<h2 id=\"h-what-tracking-information-we-provide-after-shipment\" class=\"wp-block-heading\">Qu\u00e9 informaci\u00f3n de seguimiento facilitamos tras el env\u00edo<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Para cada pedido, facilitamos los datos de seguimiento en el plazo de un d\u00eda laborable desde la salida del env\u00edo. El formato depende del m\u00e9todo de env\u00edo:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Transporte mar\u00edtimo (FCL o LCL):<\/strong> N\u00famero del conocimiento de embarque y nombre del buque<\/li>\n\n\n\n<li><strong>Transporte a\u00e9reo:<\/strong> N\u00famero de carta de porte a\u00e9reo<\/li>\n\n\n\n<li><strong>Mensajer\u00eda urgente:<\/strong> Enlace de seguimiento del env\u00edo con actualizaciones en tiempo real<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">En todos los casos, la informaci\u00f3n de seguimiento se te env\u00eda por correo electr\u00f3nico junto con los documentos de env\u00edo.<\/p>\n\n\n\n<h2 id=\"h-tracking-for-sea-freight-fcl-and-lcl\" class=\"wp-block-heading\">Seguimiento de env\u00edos mar\u00edtimos (FCL y LCL)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">El seguimiento del transporte mar\u00edtimo utiliza el conocimiento de embarque (B\/L) como documento de referencia. Una vez que el buque zarpa, te enviamos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>N\u00famero de conocimiento de embarque<\/li>\n\n\n\n<li>Nombre del buque y n\u00famero de traves\u00eda<\/li>\n\n\n\n<li>Puerto de carga (Shenzhen) y puerto de descarga<\/li>\n\n\n\n<li>Hora prevista de salida (ETD) y hora prevista de llegada (ETA)<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Puedes realizar el seguimiento del buque utilizando el n\u00famero de conocimiento de embarque (B\/L) en las p\u00e1ginas web de las compa\u00f1\u00edas navieras o en plataformas de seguimiento de terceros. Los hitos clave son los siguientes:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>A bordo<\/strong> \u2014 Contenedor cargado en el buque<\/li>\n\n\n\n<li><strong>ETD<\/strong> \u2014 Salida del buque del puerto de Shenzhen<\/li>\n\n\n\n<li><strong>Transporte p\u00fablico<\/strong> \u2014 Buque en ruta (la duraci\u00f3n depende del destino)<\/li>\n\n\n\n<li><strong>Hora prevista de llegada<\/strong> \u2014 Hora estimada de llegada al puerto de destino<\/li>\n\n\n\n<li><strong>Aviso de llegada<\/strong> \u2014 El agente de aduanas recibe la notificaci\u00f3n para iniciar el despacho de aduana<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">En los env\u00edos de contenedor completo (FCL), el contenedor es exclusivamente suyo y se transporta como una sola unidad. En los env\u00edos de carga fraccionada (LCL), su mercanc\u00eda comparte espacio con otra carga; el seguimiento sigue el mismo proceso, pero la consolidaci\u00f3n y la desconsolidaci\u00f3n a\u00f1aden pasos adicionales tanto en el origen como en el destino.<\/p>\n\n\n\n<h2 id=\"h-tracking-for-air-freight\" class=\"wp-block-heading\">Seguimiento de env\u00edos a\u00e9reos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">El seguimiento del transporte a\u00e9reo se realiza mediante el n\u00famero de carta de porte a\u00e9reo (AWB). La AWB se emite cuando la mercanc\u00eda sale, y normalmente se env\u00eda en las 24 horas previas al vuelo.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Te enviamos el n\u00famero de AWB y el nombre de la compa\u00f1\u00eda de transporte. Puedes introducir el n\u00famero de AWB en la p\u00e1gina de seguimiento de la aerol\u00ednea o en una web universal de seguimiento de carga a\u00e9rea. Las principales etapas son:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Fallecido<\/strong> \u2014 El vuelo sali\u00f3 de Shenzhen<\/li>\n\n\n\n<li><strong>Ha llegado<\/strong> \u2014 La carga ha llegado al aeropuerto de destino<\/li>\n\n\n\n<li><strong>Despacho de aduanas<\/strong> \u2014 En curso o finalizado<\/li>\n\n\n\n<li><strong>Entregado<\/strong> \u2014 Recogida por tu transportista o entrega en tu domicilio<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">El transporte a\u00e9reo es considerablemente m\u00e1s r\u00e1pido que el mar\u00edtimo, pero las actualizaciones de seguimiento suelen limitarse a estos puntos clave, en lugar de ofrecer un seguimiento continuo al estilo del GPS.<\/p>\n\n\n\n<h2 id=\"h-tracking-for-express-courier\" class=\"wp-block-heading\">Seguimiento de env\u00edos urgentes (mensajer\u00eda)<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En el caso de los env\u00edos por mensajer\u00eda (DHL, FedEx, UPS), el proceso de seguimiento es el m\u00e1s sencillo. Te enviamos un enlace directo de seguimiento que muestra:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Ubicaci\u00f3n actual del env\u00edo<\/li>\n\n\n\n<li>Fecha de entrega prevista<\/li>\n\n\n\n<li>Historial detallado de escaneos (recogida, exportaci\u00f3n, escaneo de importaci\u00f3n, en ruta para la entrega, entregado)<\/li>\n\n\n\n<li>Confirmaci\u00f3n de firma en el momento de la entrega<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">Actualizaciones del seguimiento del env\u00edo casi en tiempo real. Si necesitas un comprobante de entrega, la empresa de mensajer\u00eda te facilitar\u00e1 un albar\u00e1n de entrega firmado que podemos reenviarte.<\/p>\n\n\n\n<h2 id=\"h-what-we-do-after-shipment\" class=\"wp-block-heading\">Qu\u00e9 hacemos tras el env\u00edo<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Nuestra labor no termina con la salida del env\u00edo. Una vez que se env\u00eda tu pedido, nosotros:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Enviar los documentos de env\u00edo<\/strong> \u2014 Factura comercial, lista de embalaje y conocimiento de embarque mar\u00edtimo o a\u00e9reo en el plazo de un d\u00eda laborable<\/li>\n\n\n\n<li><strong>Seguir las horas estimadas de llegada<\/strong> \u2014 Realizar un seguimiento de la fecha estimada de llegada y avisarte de cualquier cambio<\/li>\n\n\n\n<li><strong>Un recordatorio antes de tu llegada<\/strong> \u2014 Especialmente en el caso del transporte mar\u00edtimo, te avisamos de las pr\u00f3ximas llegadas para que tu agente de aduanas pueda prepararse<\/li>\n\n\n\n<li><strong>Ayuda con las excepciones<\/strong> \u2014 Si la empresa de transporte informa de un retraso, un da\u00f1o o un problema con la documentaci\u00f3n, nos encargamos de coordinarnos con el agente de transporte en su nombre<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">En el caso de los env\u00edos DDP, tambi\u00e9n nos encargamos del despacho de aduana en destino y de los tr\u00e1mites de entrega de \u00faltima milla. En el caso de los env\u00edos FOB y EXW, realizamos la entrega al transportista que nos indiques una vez que la mercanc\u00eda haya salido de nuestras instalaciones.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Para obtener una visi\u00f3n general del funcionamiento de cada condici\u00f3n de env\u00edo, consulta <a href=\"https:\/\/www.shaperfactory.com\/es\/documentacion-de-shaper\/opciones-de-envio-de-nanbin\" target=\"_blank\" rel=\"noopener\">Opciones de env\u00edo de Nanbin: explicaci\u00f3n de EXW, FOB y DDP<\/a>.<\/p>\n\n\n\n<h2 id=\"h-how-we-handle-shipment-delays\" class=\"wp-block-heading\">C\u00f3mo gestionamos los retrasos en los env\u00edos<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">En los env\u00edos internacionales pueden producirse retrasos: congesti\u00f3n portuaria, condiciones meteorol\u00f3gicas adversas o retenciones aduaneras. Cuando esto ocurre, as\u00ed es como actuamos:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Retrasos en el transporte mar\u00edtimo que superan la hora prevista de llegada (ETA)<\/strong> \u2014 Nos ponemos en contacto con la empresa de transporte o con nuestro agente de transporte para obtener un calendario actualizado y te lo comunicamos<\/li>\n\n\n\n<li><strong>Retrasos en el servicio de mensajer\u00eda que superan la fecha de entrega estimada<\/strong> \u2014 Le ayudamos a presentar una reclamaci\u00f3n ante la empresa de mensajer\u00eda y hacemos un seguimiento hasta que se resuelva el asunto<\/li>\n\n\n\n<li><strong>Retenciones aduaneras<\/strong> \u2014 En el caso de los env\u00edos DDP, nos encargamos directamente de las gestiones aduaneras. Para los env\u00edos FOB\/EXW, proporcionamos asistencia en materia de documentaci\u00f3n a su agente de aduanas seg\u00fan sea necesario.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">En la mayor\u00eda de los casos, los retrasos son de car\u00e1cter administrativo (retrasos en la tramitaci\u00f3n de la documentaci\u00f3n, consultas aduaneras) y se resuelven en unos d\u00edas. Si un retraso afecta a la planificaci\u00f3n de tu stock, colaboraremos contigo para ajustar los plazos de tu pr\u00f3ximo pedido.<\/p>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p class=\"wp-block-paragraph\">\u00bfTienes alg\u00fan env\u00edo en tr\u00e1nsito? <a href=\"https:\/\/www.shaperfactory.com\/es\/contacto\" target=\"_blank\" rel=\"noopener\">Cont\u00e1ctanos<\/a> Ind\u00edcanos tu n\u00famero de pedido y comprobaremos el estado m\u00e1s reciente por ti.<\/p>\n<\/blockquote>","protected":false},"excerpt":{"rendered":"<p>Once your order finishes production and passes final inspection, it moves to the shipping stage. This article explains what tracking information we provide, how to use it, and what happens between departure and delivery. What Tracking Information We Provide After Shipment For every order, we provide tracking details within one business day of departure. The [&hellip;]<\/p>\n","protected":false},"featured_media":0,"menu_order":0,"template":"","doc_category":[141155],"class_list":["post-15568","shaper_docs","type-shaper_docs","status-publish","hentry","doc_category-shipping-logistics"],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v28.4 (Yoast SEO v28.6) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>How to Track Your Order After Production<\/title>\n<meta name=\"description\" content=\"Learn what tracking information Nanbin provides after your order ships, how to access it, and what to expect during transit.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.shaperfactory.com\/es\/documentacion-de-shaper\/como-realizar-el-seguimiento-de-tu-pedido-tras-la-fabricacion\" \/>\n<meta property=\"og:locale\" content=\"es_ES\" \/>\n<meta property=\"og:type\" 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