The OEM process from your first inquiry to receiving your bulk order follows six stages. Here is what happens at each step and what you can expect.<\/p>\n\n\n\n
You send us your product requirements \u2014 style reference, quantity, specifications, and any other relevant details. We review the requirements and respond with a quotation within 24 hours for complete inquiries.<\/p>\n\n\n\n
The quotation includes product cost, packaging, and applicable shipping terms. For details on what to include in your inquiry for the most accurate quote, see our guide on requesting a quote.<\/p>\n\n\n\n
After you accept the quotation, we move to sampling. If you have a tech pack, we develop the sample to your specifications. If you do not have a tech pack, we recommend a stock style and adjust from there.<\/p>\n\n\n\n
Custom samples are typically completed within 7 days. We include one free revision per sample to ensure the fit and finish meet your expectations.<\/p>\n\n\n\n
For a detailed walkthrough of the sampling process, see what to prepare before requesting a sample.<\/p>\n\n\n\n
Once the sample is approved, we prepare a proforma invoice (PI) with the final pricing, quantity, and delivery timeline. You review and sign the PI, then pay the deposit to confirm the order.<\/p>\n\n\n\n
Our standard payment terms are 30% deposit and 70% balance before shipment. Payment is made via T\/T bank transfer. For full details, see our payment terms guide.<\/p>\n\n\n\n
After the deposit is received, your order enters our production schedule and we begin material procurement.<\/p>\n\n\n\n
We source materials based on your specifications \u2014 fabric, trims, labels, and packaging. Production runs according to the confirmed timeline. During production, we conduct in-line quality checks to catch issues early.<\/p>\n\n\n\n
For a detailed explanation of our quality control process during production, see our in-line and final inspection guide.<\/p>\n\n\n\n
After production is complete, we conduct a final inspection covering quantity, appearance, sizing, function, and packaging. Defective pieces are replaced before packing.<\/p>\n\n\n\n
Once the inspection passes, we prepare the shipment according to your chosen shipping terms (EXW, FOB, or DDP) and arrange transport.<\/p>\n\n\n\n
For a full breakdown of what we check before shipping, see our pre-shipment inspection guide.<\/p>\n\n\n\n
The goods are shipped to your destination. We provide tracking information and shipping documents. After delivery, if you encounter any quality issues, our claims process is available to assist you.<\/p>\n\n\n\n
For after-sales support, see our guide on filing a quality claim.<\/p>\n\n\n\n
How long does the entire OEM process take?<\/strong>
A typical OEM timeline is 30\u201345 days from deposit to shipment, including sample development, production, and inspection. Custom timelines depend on product complexity and current production schedule.<\/p>\n\n\n\n